Frequently Asked Questions

Straight answers about how planning with Fish Eagle Safaris works. Can't find what you need? Just ask us directly.

Where is Fish Eagle Safaris based?

Fish Eagle Safaris is based in Kampala, Uganda, at Pope Paul Hotel Rubaga, First Floor, Suite 11. Contact our Kampala team to discuss your safari.

Who founded Fish Eagle Safaris?

Robert William Bulega founded Fish Eagle Safaris in 2006. He is the Founder, Director and CEO, and holds a diploma in tourism. Meet the founder and team.

What information should I send when planning a Uganda safari?

Send your approximate dates, number of days, group size, priority experiences, accommodation preferences and budget range with its currency. Mention any practical needs you want to discuss. Our Uganda safari planning page explains how to prepare your enquiry.

Can I ask for wildlife viewing and primate trekking in one trip?

Yes. Tell us which experiences matter most and how much time you have. Our team can discuss a proposed combination; the route, permits, accommodation and other arrangements need confirmation before booking.

Which countries do you plan trips to?

Fish Eagle Safaris currently plans travel in Uganda, Kenya, Tanzania and Rwanda. We don't advertise destinations outside these four countries.

How does the planning process work?

You tell us what you imagine — your dream, dates, who's travelling and what matters to you. We then speak with you directly, put together a tailor-made proposal, and refine it with you until it's right before you travel.

Can I book instantly through this website?

No. This site is a planning and enquiry tool, not a live booking system. Submitting an enquiry starts a conversation with our team; it isn't a booking or a promise of availability.

How do I get in touch?

Use the enquiry form, email robert@fisheaglesafaris.ug, or message us on WhatsApp.

Can you help with accommodation?

Yes — hotel reservations are a current service. Properties, rooms, prices and availability are checked during planning before any option is confirmed. See Accommodation Support for more.

Do you arrange gorilla or chimpanzee trekking permits?

Gorilla trekking and chimpanzee trekking are current services. Permit availability and current trekking rules are checked with you before anything is confirmed, since these are subject to the relevant park authorities.

Do you offer car hire or a driver?

Yes, car hire and drivers for hire are current services. Availability and vehicle details are confirmed with you during planning.

Are prices listed on this site?

Not yet. Current prices, currencies, deposits and payment methods are confirmed directly with you once your itinerary takes shape, rather than published as fixed rates here.

Do you have guest reviews or testimonials?

We don't currently publish testimonials or review scores on this site. If traveller feedback would help your decision, ask us directly.

What's your approach to responsible travel?

Wildlife sightings are never guaranteed, and our guides work within each park's rules. Read more on our Responsible Travel page.

Still have a question?

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